Bookings are Saturday to Saturday unless by prior arrangement. The property will be available from 4pm on the day of your arrival and we ask that you vacate the property by 10am on the departure date.
A 30% non-refundable deposit will secure your booking and the balance must be received no later than 6 weeks prior to the start of your stay. If you are booking within 6 weeks of arrival date, the full amount is due at the time of booking.
We accept payment by Bank Transfer or Paypal.
If you cancel a booking we will endeavour to re-let the property, however we reserve the right not to make a refund of the balance if the property remains empty. Guests are encouraged to purchase cancellation insurance in the event that a refund cannot be made.
We do not ask for a housekeeping deposit, but respectfully request that you leave the property clean and tidy on departure and report any breakages. We reserve the right to charge for additional cleaning or breakages outwith normal wear and tear.
As dog owners ourselves we appreciate the difficulty in finding pet friendly accommodation and we understand that your pet is an important part of your holiday, however, please remember that not all guests feel the same way about our furry friends. For the comfort of those who may suffer from allergies, we request that you do not allow your pets on the furniture and keep wet pets out of the bedrooms. Please also remember to clean up after your pets - bag it and bin it. The grass is cut regularly, so it is important that you clean up after your pets immediately.
Although the garden is enclosed we cannot guarantee that the fence will deter the most determined of 4 legged escape artists and we do not accept any responsibility if your pet gets out. Please ensure you know where your pet is at all times. If you are out and about with your dogs, please keep them under control and on a lead, especially at lambing time.
Please also note that there is a small burn running through the garden, so make sure young children are supervised.
Glendale operates a strict no smoking policy. If there is evidence of smoking in the Cottage or Studio we will make an additional charge. Smoking is permitted outside the properties, however cigarette ends must be collected and disposed of properly.
Use of Glendale Cottage and Glendale Studio is at your own risk and the owners accept no liability for injury or loss of personal belongings. You are responsible for making the property secure when left unoccupied during your stay.
Vehicles left in the parking area are at your own risk and the owners accept no responsibility for damage caused while parked on the property.